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PUSPEL Contact Centre

Syabas is a customer centric organization; we are looking at customer’s experience as the top priority, customer is always the reason we are here. We have various channels available for customers to connect with us; customers should be able to reach us 24 hours a day related to their water issues.


Our motto courteous, committed & reliable will drive us to ensure customer’s complaints or enquiries are entertained efficiently with high standard of quality. In parallel to SYABAS objective as a customer centric organization, we strive to endow the consumers with high standards of customer experiences and effective solutions towards their needs.


We are here for you and you can be sure that our customer friendly personnel will do their level best to serve you.




Our Contact Channels

Helpline: 15300

Voice mail :

Do not forget to leave your contact number for us to call you back

SMS : type PUSPEL <space> <complaint / feedback> Send to: 15300  

FAX : (03) 2295 - 5168

E-mail :

Letter Mail it to us :

Puspel @ Syarikat Bekalan Air Selangor Sdn.Bhd

Jalan Pantai Baharu,

59990 Kuala Lumpur

  Twitter (find us on @airselangor)

  Facebook (find us on Air Selangor)

24 Hours   


To feedback on pipe burst/ leakage (Report A Leak), information required:

  • Your Name

  • Contact number

  • Location/ Nearest Landmark of Pipe Burst/Leakage Case